Player Safety First

88bk Responsible Gaming
— Play Smart, Stay Safe

At 88bk, we believe that gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. Our responsible gaming framework gives every Bangladesh player the tools, knowledge, and support they need to stay in control at all times. For adults aged 21 and above only.

21+ Only
SSL Encrypted
24/7 Support
Deposit Limits Available
Self-Exclusion Available

Important Notice: Gambling is intended solely for entertainment purposes. It carries a risk of financial loss and can become habit-forming for some individuals. If you feel that gambling is negatively affecting your finances, relationships, mental health, or daily routine, please use the tools described on this page or contact our support team immediately at [email protected]. Help is available 24/7.

Six Pillars of Responsible Gaming at 88bk

88bk has built a comprehensive responsible gaming framework that puts player welfare at the centre of everything we do. The six pillars below define how we approach safe gambling on our platform for players across Bangladesh.

Deposit Limits

Set daily, weekly, or monthly deposit caps on your 88bk account to make sure you never spend beyond your personal budget. Limits take effect immediately when reduced and can be reviewed after a 24-hour cooling period when increased.

Self-Exclusion

Choose to exclude yourself from the 88bk platform for a defined period — 1 month, 3 months, 6 months, 1 year — or permanently. During a self-exclusion period your account is fully suspended and all marketing communications are stopped.

Session Time Limits

Set a maximum session duration so the platform automatically reminds you — or logs you out — when your chosen play time has elapsed. Regular breaks are a proven strategy for maintaining a healthy relationship with gambling.

Loss Limits

Specify the maximum amount you are comfortable losing within a given time period. Once your loss limit is reached, 88bk will prevent further wagering until the limit period resets, protecting you from chasing losses in the heat of the moment.

Time-Out (Cool-Off)

Need a short break without committing to a full self-exclusion? Activate a time-out for 24 hours, 48 hours, or 7 days. Your account is temporarily suspended during this period and cannot be reactivated early — giving you genuine breathing room.

24/7 Human Support

Our trained support team is available around the clock via live chat and email to discuss any concerns you have about your gambling habits — confidentially and without judgement. Average live chat response time is under 2 minutes.


Warning Signs of Problem Gambling

Problem gambling can affect anyone, regardless of income, background, or how long they have been playing. Recognising the early warning signs is the single most important step toward getting help. If you identify with any of the items below, please reach out to our support team at 88bk or consult a professional counsellor.

Common Warning Signs

Gambling with money you cannot afford to lose — using funds earmarked for rent, groceries, tuition, bKash savings, or other essential expenses to fund gambling sessions.

Chasing losses — continuing to bet in an attempt to recover money already lost, often increasing wager sizes to try to "win it back" quickly.

Lying about gambling activity — concealing how much time or money you are spending on gambling from family members, friends, or colleagues.

Inability to stop — feeling a compulsion to keep playing even when you want to stop, or feeling restless and irritable when not gambling.

Gambling to escape problems — using gambling as a way to cope with stress, anxiety, depression, relationship difficulties, or financial worries rather than addressing them directly.

Neglecting responsibilities — missing work, academic commitments, family events, or social obligations because of time or energy spent gambling.

Borrowing money to gamble — taking loans, borrowing from friends or family, or using overdraft facilities specifically to fund gambling activity.

Increasing wager amounts over time — needing to bet increasingly larger amounts to experience the same level of excitement or satisfaction.

21+

Strictly Adults Only

88bk is only open to players who are 21 years of age or older. We conduct rigorous age verification checks as part of our KYC process. Any account found to belong to a person under 21 will be permanently closed and all funds returned.

Self-Assessment: Unsure whether your gambling habits are healthy? Our support team can guide you through a confidential self-assessment questionnaire at any time. Contact us via live chat — no account details required to begin the conversation.

How to Set Your Limits on 88bk

Setting and maintaining personal limits is the most effective way to ensure that gambling stays within the bounds of entertainment. 88bk makes it straightforward to configure your limits directly from your account dashboard. Here is how:

1
Log In to Your 88bk Account

Access your account from any device using your registered mobile number or email address. All responsible gaming tools are accessible from both mobile and desktop.

2
Navigate to Account Settings

Tap or click your profile icon and select "Responsible Gaming" from the account menu. This section is always visible and never buried in secondary menus.

3
Choose Your Limit Type

Select from deposit limits, loss limits, wager limits, or session time limits. Each limit type can be configured independently with its own time-frame (daily, weekly, or monthly).

4
Enter Your Limit Amount or Duration

Input the amount in BDT (Bangladeshi Taka) or the number of minutes/hours for time-based limits. The platform will display your current usage against the limit in real time.

5
Confirm the Limit

Decreases to limits take effect immediately upon confirmation. Increases require a 24-hour reflection period before activation — a deliberate design choice to prevent impulsive decisions.

6
Contact Support If You Need Help

If you are unable to access the settings, or prefer to have a team member configure limits on your behalf, our 24/7 live chat support can apply any limit to your account within minutes.

Self-Exclusion Program

Self-exclusion is our most comprehensive responsible gaming tool. When you self-exclude, your account is locked, all promotional emails and SMS messages are suppressed, and you are blocked from creating a new account for the duration of the exclusion period. Permanent self-exclusion is irreversible — please consider carefully before selecting the permanent option. To begin the process, contact [email protected] or start a live chat.

Available Now
Time-Out (Cool-Off Period)

A time-out is a shorter-term voluntary break designed for players who need a pause without the full commitment of self-exclusion. Choose from 24 hours, 48 hours, or 7 days. During the time-out your account is suspended and cannot be reactivated — even if you contact support requesting early access.

Available Now
Reality Check Reminders

Enable on-screen reality check pop-ups that appear at regular intervals during your play session. Each reminder displays how long you have been playing and how much you have wagered or won/lost during that session, helping you make informed decisions about whether to continue.

Request via Support

Age Verification & Child Protection

88bk enforces a strict minimum age of 21 years for all players. We take our responsibility to prevent underage gambling seriously and have implemented multiple layers of age and identity verification within our platform.

KYC at Registration

Every new 88bk account must pass a Know Your Customer verification check that confirms the account holder's age before their first withdrawal is processed.

Document Verification

We accept National ID cards, passports, and birth certificates as proof of age. Documents are verified through a secure third-party identity verification partner.

Parental Controls

We strongly encourage parents and guardians in Bangladesh to use browser-level parental control software to prevent minors from accessing online gambling platforms.

Instant Account Closure

Any account identified as belonging to a person under 21 is immediately and permanently closed, all funds are returned, and the incident is logged in accordance with our compliance procedures.

Report Underage Access: If you believe that a person under the age of 21 has registered or is actively using an 88bk account, please report this immediately to [email protected]. We will investigate and take action within 24 hours of receiving a report.

Getting Help & Additional Resources

If you believe gambling is becoming a problem for you or someone you know, please do not hesitate to reach out. 88bk's support team is trained to handle these conversations sensitively and without judgement. We are available around the clock, every day of the year.

Contact 88bk Support

Email Support[email protected] — plain text, not a clickable link

Live ChatAvailable 24/7 on the platform — average response under 2 minutes

Response TimeWritten requests acknowledged within 2 business days; urgent responsible gaming requests prioritised

ConfidentialityAll responsible gaming conversations are handled with complete discretion and are not shared with third parties

LanguageOur support team serves players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh

Tip — Set Limits Before You Play: The most effective responsible gaming strategy is to set your deposit, loss, and session limits before you start a gaming session — not during or after. Decisions made in a calm state of mind are always better than those made in the heat of play.
Gambling Is Not a Solution to Financial Problems: If you are experiencing financial hardship, gambling is not a reliable way to generate income. The house edge in casino games ensures that the majority of players lose money over the long term. Please seek financial advice if you are struggling with debt or expense pressures.
Problem Gambling Helplines: If you are in crisis or need immediate assistance beyond what 88bk's support team can offer, please contact a qualified mental health professional or a problem gambling helpline in your area. Our support team can provide referral information upon request.
Responsible Gaming During Festive Periods: High-energy periods like Eid, Pohela Boishakh, and BPL season can lead to increased gambling activity. We recommend reviewing your deposit limits before these seasons and taking extra care to stick to your personal budget.

Play Within Your Limits — and Have Fun Doing It

Responsible gaming and great entertainment are not opposites. Explore everything 88bk has to offer — from live cricket betting to hundreds of slots — knowing that our safety tools are always available when you need them.